Even with better advancement, there are few lose ends that need to be tied up. Especially with the telecommunication field, as the competition atmosphere continues to get fiery, missteps are bound to happen when launching new gadgets to beat rivals in the market. That is why some devices have to be recalled due to the prone errs.
Tech giant Samsung Electronics Co Ltd said late on Monday that it plans to sell refurbished versions of the Galaxy Note 7 smartphones, the model pulled from markets last year due to fire-prone batteries.
East Africa customers as well must have been hit with the tech difficulties experienced with the handsets and seem to be in a foul mood. A number of retailers have received complaints concerning the gadgets, that has led to quite a gradual of decline in the purchase of such handsets.
Samsung’s Note 7s were permanently scrapped in October following a global recall, roughly two months from the launch of the near-$900 devices, after some phones self-combusted. A subsequent probe found manufacturing problems in batteries supplied by two different companies – Samsung SDI Co Ltd and Amperex Technology Ltd.
Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries, raising speculation that Samsung will recoup some of its losses by selling refurbished Note 7s.
Samsung’s announcement that revamped Note 7s will go back on sale, however, surprised some with the timing – just days before it launches its new S8 smartphone on Wednesday, its first new premium phone since the debacle last year.
Samsung, under huge pressure to turn its image around after the burning battery scandal, had previously not commented on its plans for recovered phones.